Client Success Stories

“Elyn helped us increase customer satisfaction while saving us cash that would’ve been lost to returns. They have revolutionised our post-purchase experience!” Jean-Baptiste Richard, Co-Founder, Maison Labiche

"Elyn has revolutionized the way Hindbag handles customer returns. The process is fully automated, and we have access to detailed data & analyses on our returns." Guillaume Brissaud, Logistics Manager

"Online exchanges were a frequent request from our customers. Elyn allowed us to easily implement a robust return portal with automated exchanges!" explains Gwendoline Vieira, E-Commerce Director of Vanessa Wu.

"Elyn's innovative approach has been a game-changer for us, especially in refining our return process. Their solutions not only improved efficiency but also elevated our overall customer experience, aligning perfectly with the Paul & Joe ethos." - Paul Albou, Owner, Paul & Joe.

“I’m committed to making menstrual wear shopping stress-free and joyful. Partnering with Elyn has been a game changer, ensuring every customer can enjoy an effortless and satisfying experience with us.” Mathilde Houset, Smoon Founder

“Elyn proved that mindful operations can lead to significant business advantages. The implementation of Elyn’s returns management solution helped our clients get the products they needed while helping us retain crucial revenue” - Juliette Petit, Nénés Co-Founder

“In our efforts to optimize our customer experience, implementing Elyn’s solution was a no-brainer. They’ve helped us increase our bottom line while keeping customers happy. This was truly a game-changer for our brand.” Pablo Lafaurie, Owner.

"Elyn's solutions have transformed our returns and exchanges system, bringing a new level of efficiency, customer satisfaction and cash retention. Their approach not only simplifies these processes but also aligns seamlessly with Balibaris' dedication to superior service." - Dorian Candavoine, Digital & Omnichannel Director, Balibaris.

“As a footwear company who was experiencing a high return rate, Elyn helped revolutionise the way we handle returns. Today, we’ve been able to convert a large amount of return requests into exchanges and ensure our customers are satisfied!” Alexandre Suermondt, Co-Founder, Angarde

"Elyn's innovative returns solution has revolutionized our returns experience, introducing unprecedented efficiency and elevating customer satisfaction. Their solution not only streamlines operations but also harmonizes flawlessly with our commitment to excellence in service." - Caroline Jacquet, E-Commerce Director, M. Moustache

“Elyn completely revamped our returns process and solved logistical problems that were giving us problems for a while. It’s great to now have an effective platform that automates that process, keeps our customers happy and even retains our revenue on returns.” Edouard Caraco, Co-Founder