Instant Exchanges

Allow your customers to make lightning fast exchanges

Instant Exchanges
vs Classic Exchanges

With a classic exchange, you'll only ship the new item once the initial item has been sent back by the customer and processed.

With an instant exchange, you'll directly ship the new item without waiting for return package processing. Customers authorize a hold on their card to ensure a risk-free transaction.

Speed Up the Process

Speed up customer exchanges, cut waiting times, and deliver super-fast exchanges

Make Exchanges Easy

Optimize exchanges, making it easier than ever for customers to get the right item

A lightning-fast experience

For the customer, being able to get the right fit instantly is a premium online shopping experience and as close to an in-store experience as it gets.

Customers with positive exchange encounters tend to place trust in your brand and remain loyal shoppers.

Adapt to any customer need

By providing choices between refunds, gift cards, classic exchanges and instant exchanges, brands equipped with Elyn can cover the needs of any customer.