Enable your customers to get a bonified voucher instead of a refund. A win-win outcome for a return !

Elyn SaaS preview

Bonified Vouchers

As an alternative to a plain refund, customers can request a voucher via Elyn’s Return Interface.

Brands can decide to apply a bonification to vouchers, and add a cap.

For instance, a voucher can represent the returned item’s value + 10%, in the limit of 20€.

Applying a bonification creates a true incentive for choosing a voucher versus a plain refund, and guarantees your client will re-order !

Vouchers can take the form of discount codes or giftcards, depending on the brand’s CMS and toolstack.

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Stimulate repeat buying

Vouchers commit customers to spending their money within your e-shop.

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Retain cash

Vouchers enable you to sidestep refunds while retaining the original order's funds.

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Foster brand loyalty

Customers feel privileged with the bonus, fostering a sense of belonging.

Elyn SaaS preview

Up to 40% of returns are re-converted into exchanges and vouchers with Elyn

Smart rules

Elyn’s voucher option is designed with the brands’ best interest in mind.

A given customer cannot request vouchers repeatedly thanks to Elyn’s workflows and rules to be decided by the brand.

Elyn SaaS preview
Elyn SaaS preview

Reduce refunds, boost revenue

Refunds can take a toll on your finances and affect your bottom line.

Our platform expands horizons by offering a plethora of refunds alternatives  such as exchanges and vouchers, empowering customers to discover solutions that align with their preferences while keeping revenue intact for your store.

By presenting data-driven alternatives, you can reduce the frequency of refunds and simultaneously boost your revenue.

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Discover why leading brands trust Elyn for returns excellence.